Privacy Policy
1. Information We Collect
- Personal Information: Name, email, phone number, vehicle details, payment information
- Usage Data: Charging session details, location data, app usage patterns
- Technical Information: Device type, IP address, browser type, app version
2. How We Use Your Information
- Provide and maintain EV charging services
- Process payments and manage your account
- Send service updates and maintenance alerts
- Improve our services and user experience
- Comply with legal obligations
3. Information Sharing
We only share your information with:
- Service Providers: Payment processors, maintenance partners
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In case of merger, acquisition, or sale
- With Your Consent: When you explicitly agree
4. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion (subject to legal requirements)
- Opt-out of marketing communications
- Export your data
6. Cookies and Tracking
Our website and app use cookies to:
- Remember your preferences
- Analyze usage patterns
- Improve service performance
You can control cookie settings through your browser.
7. Third-Party Links
Our services may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies separately.
8. Data Retention
We retain your information as long as necessary to:
- Provide services to you
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
9. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes through email or app notifications.
11. Contact Information
For privacy concerns or data requests, contact:
- Email: legal@startncharge.com.ph
- Address: Start”N”Charge Corp, 10F Arthaland Century Pacific Tower, 5th Ave corner 30th Street, 4th Avenue, BGC, Taguig City, Metro Manila, The Philippines